Connect Me To Jpay - Check to see that your speakers are connected. If using a headset, check to see that it is connected. If your video session is still not working after troubleshooting, then please call jpay. Use a staging account to log in. Make sure your jpay video connect was confirmed and approved by your inmate’s facility. Verify that your computer is. When physical visits are challenging, jpay's video connect (video connect) lets you speak with your incarcerated loved one from the comfort of your own home. When you can't be there, video connect is a great alternative. Do i need to use securus instead of jpay for email? Why have the terms & conditions changed? What can i do to make sure i have a. Deposits to an inmate's trust account, as well as probation, community corrections, and background check payments are provided by touchpay holdings, llc d/b/a gtl. Creating a jpay account is the first step towards connecting with your loved one. Follow the simple registration process on the jpay website or mobile app,. Make sure your jpay video connect was confirmed and approved by your inmate’s facility. Make sure you are logged in to your jpay. com account. Verify that your computer is connected to. The community member connects to the system online (www. jpay. com) or by downloading the free jpay mobile app for iphone and android. The community member will create an account. This help content & information general help center experience.
Check to see that your speakers are connected. If using a headset, check to see that it is connected. If your video session is still not working after troubleshooting, then please call jpay. Use a staging account to log in. Make sure your jpay video connect was confirmed and approved by your inmate’s facility.